NIGERIA · COMMERCE

WhatsApp Commerce.

Selling and supporting customers via WhatsApp.
Plain EnglishWhy it mattersRelated concepts

In plain English

Click-to-chat links, catalog, payments and broadcast lists used as a sales channel.

Why it matters for founders and Nigerian businesses

For many Nigerian SMEs WhatsApp is the primary store. The website's job is often to route to WhatsApp.
Field notes

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